Council or Housing Association tenant living in disrepair?

A Housing Disrepair (HDR) claim, also known as a disrepair claim, is a legal process where tenants seek compensation for repairs and damages caused by their landlord's failure to maintain the property in a habitable condition.

Our Lawyers act for you on a “no Win, No Fee” basis and get you the compensation you deserve.

If you have reported issues and no action to remedy has been taken we may be able to help.

  • In severe cases this could even affect your health or worse the health of a child or elderly person.

  • Issues such as damp, mould, leaks, and structural problems can worsen over time if left unresolved.

  • You have the right to live in a safe, well-maintained home — and we’re here to help you enforce that right.

If your landlord has failed to carry out necessary repairs, you don’t have to face it alone. Our experienced team is here to support you every step of the way — from assessing your case to helping you claim the compensation you may be entitled to. Start the process today and take the first step toward a safer home.

Get Compensation In 3 Simple Steps

Just follow our easy process to get the compensation you deserve for housing disrepair.

Submit your details

Tell us about your housing situation and the issues you've been facing — it only takes a minute to get started.

Book a free home inspection

We’ll arrange for a qualified surveyor to assess the damage and provide a full report at no cost to you.

Receive your compensation

If your claim is successful, you could receive compensation and your landlord will be required to carry out the repairs.

Examples of Disrepair

Does your home including anything shown in the pictures below, if so you could be owed money!

Structural and Exterior Issues

- Roof leaks or damage
- Broken or unsafe windows or doors
- Cracks in walls or ceilings
- Faulty guttering or drainage
- Damp or mould caused by structural issues

Heating and Hot Water Problems

- Broken boiler
- Faulty radiators or heating system
- No hot water
- Inadequate insulation leading to excessive cold

Unsafe Living Conditions

- Loose or damaged floorboards
- Staircase hazards
- Presence of asbestos
- Fire hazards from disrepair

Plumbing Issues

- Leaking pipes
- Blocked drains or toilets
- Broken sinks, baths or showers

Electrical Faults

- Unsafe wiring
- Frequent power outages
- Broken sockets or light fittings
- Lack of smoke or carbon monoxide detectors

Pest Infestations (if caused by disrepair)

Rodents, insects, or other pests due to holes, damp, or poor maintenance

Why choose Compenz8 for your housing disrepair

We’re here to make the process straightforward, stress-free, and successful.

  • Fast & Easy Process

    We’ve streamlined everything — from submitting your details to getting your survey.

  • Hassle-free Support

    Our friendly team handles the legal side for you, keeping things simple every step of the way.

  • Experienced Claims Experts

    With years of experience in housing disrepair claims, we know how to build a strong case and get results.

  • Maximum Compensation

    We fight to get you the highest payout possible for the distress and inconvenience caused.

Frequently Asked Questions

If you can't see an answer to your question below, feel free to get in touch with us

? What is a housing disrepair claim?

A housing disrepair claim is a legal process where tenants can seek compensation and repairs from their landlord for issues like damp, mould, leaks, or structural damage that have not been fixed despite being reported.

? Can I make a claim if I live in a council or housing association property?

Yes. If you're a council or housing association tenant and your landlord has failed to carry out necessary repairs, you could be eligible to claim compensation and have the repairs legally enforced.

? What can I claim compensation for?

You may be able to claim for inconvenience, health issues caused by the disrepair, damage to your belongings, and any costs you’ve incurred due to the problem.

? How much will it cost me?

We operate on a ‘No Win, No Fee’ basis, which means you won’t pay a penny unless your claim is successful.

? How long does the process take?

Every case is different, but many claims are settled within a few months. We’ll keep you informed at every stage and work to get things resolved as quickly as possible.

? What if my landlord starts repairs after I begin a claim?

Even if your landlord starts the repairs after you've begun your claim, you may still be entitled to compensation for the time you were living in poor conditions. The claim also ensures repairs are completed properly and without delay.

Pic next to form here

Start your claim now using the form below

By Submitting this form I confirm I am happy to be contact by Compenz8 Claim regarding my disrepair claim details submission