If you have reported issues and no action to remedy has been taken we may be able to help.
In severe cases this could even affect your health or worse the health of a child or elderly person.
Issues such as damp, mould, leaks, and structural problems can worsen over time if left unresolved.
You have the right to live in a safe, well-maintained home — and we’re here to help you enforce that right.
If your landlord has failed to carry out necessary repairs, you don’t have to face it alone. Our experienced team is here to support you every step of the way — from assessing your case to helping you claim the compensation you may be entitled to. Start the process today and take the first step toward a safer home.
Call for help
Just follow our easy process to get the compensation you deserve for housing disrepair.
Tell us about your housing situation and the issues you've been facing — it only takes a minute to get started.
We’ll arrange for a qualified surveyor to assess the damage and provide a full report at no cost to you.
If your claim is successful, you could receive compensation and your landlord will be required to carry out the repairs.
Does your home including anything shown in the pictures below, if so you could be owed money!
- Roof leaks or damage
- Broken or unsafe windows or doors
- Cracks in walls or ceilings
- Faulty guttering or drainage
- Damp or mould caused by structural issues
- Broken boiler
- Faulty radiators or heating system
- No hot water
- Inadequate insulation leading to excessive cold
- Loose or damaged floorboards
- Staircase hazards
- Presence of asbestos
- Fire hazards from disrepair
- Leaking pipes
- Blocked drains or toilets
- Broken sinks, baths or showers
- Unsafe wiring
- Frequent power outages
- Broken sockets or light fittings
- Lack of smoke or carbon monoxide detectors
Rodents, insects, or other pests due to holes, damp, or poor maintenance
We’re here to make the process straightforward, stress-free, and successful.
We’ve streamlined everything — from submitting your details to getting your survey.
Our friendly team handles the legal side for you, keeping things simple every step of the way.
With years of experience in housing disrepair claims, we know how to build a strong case and get results.
We fight to get you the highest payout possible for the distress and inconvenience caused.
If you can't see an answer to your question below, feel free to get in touch with us
A housing disrepair claim is a legal process where tenants can seek compensation and repairs from their landlord for issues like damp, mould, leaks, or structural damage that have not been fixed despite being reported.
Yes. If you're a council or housing association tenant and your landlord has failed to carry out necessary repairs, you could be eligible to claim compensation and have the repairs legally enforced.
You may be able to claim for inconvenience, health issues caused by the disrepair, damage to your belongings, and any costs you’ve incurred due to the problem.
We operate on a ‘No Win, No Fee’ basis, which means you won’t pay a penny unless your claim is successful.
Every case is different, but many claims are settled within a few months. We’ll keep you informed at every stage and work to get things resolved as quickly as possible.
Even if your landlord starts the repairs after you've begun your claim, you may still be entitled to compensation for the time you were living in poor conditions. The claim also ensures repairs are completed properly and without delay.